Cancellation Policy

STUDIO RENTAL ONLY Refunds are the discretion of 383 based on circumstances. SINGLE/TWO DAY RENTALS A non-refundable 20% Deposit is required at time of booking. • Cancellation 8+ days from rental date – 20% Deposit • Cancellation 7-3 days from rental date – 50% Rental fee • Cancellation 2-1 days from rental date – 75% Rental fee • Less than 24 hours or no shows – 100% Rental fee MULTI-DAY RENTALS (3 or more days) A non-refundable 30% Deposit is required at time of booking. • Cancellation 8+ days from rental date – 30% Deposit • Cancellation 7-3 days from rental date – 50% Rental fee • Cancellation 2 days or less – 100% rental fee STUDIO RENTAL + PRODUCTION CREW OR OTHER SERVICES A non-refundable 50% Deposit is required at time of booking for any rentals of any length with 383 production crew or other services • Cancellation 10+ days from rental date – 50% Hold Fee • Cancellation 9-4 days from rental date – 70% Rental Fee • Cancellation 3 days or less from rental date – Full rent fee Payment is due on or before the day or days of actual studio use. STUDIO USE Studio may be used for photography, video or similar, with the exception of those activities that require, but are not limited to, the use of specialized ventilation, chemicals or flammable props. Studio may be used only for legal business activities. There is absolutely NO SMOKING in the studio or on the building premises. Smoking is allowed outside the building. Renter is responsible for clean up of related debris (ashes, cigarettes, etc,) before leaving.